Recommended action
No action necessary.
Non HP Supply Installed
Description
10.99.31 (event code)
A non-HP supply is detected.
This message is displayed for about 6 seconds when a new non HP supply is installed.
The printer does not provide supply status messages for non-HP supplies.
Recommended action
Press OK to continue.
If you believe you purchased a genuine HP supply, go to www.hp.com/go/anticounterfeit.
Output Bin Full
Description
The Output Bin Full message displays when the output bin is full and paper must be removed before printing
can continue.
Recommended action
If this message appears even though the output bin is not full.
1. Make sure that the output bin sensor ag is not damaged and can move freely. If the ag is damaged,
replace the ag.
2. Use the output bin full sensor (PS10) test in the Manual sensor test to test the sensor. If it does not
respond, replace the replace the delivery assembly.
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Duplex Printer RM2-0016-000CN
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Simplex Printer RM2-0092-000CN
Paused. Press to Resume
Description
This message displays when the printer is paused and shows the job queue. The printer is paused, and there
are no error messages pending at the display. The I/O continues receiving data until memory is full.
Recommended action
Press the Stop button
Performing Paper Path Test
Description
The printer is performing a paper-path test.
ENWW Tools for troubleshooting 373
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