HP LaserJet Enterprise M552 - 54.0 X.0 B or 54.0 X.0 C or 54.0 X.0 B or 54.0 X.0 C (EVENT LOG ONLY); 54.14.00 (EVENT LOG ONLY); 55.XX.YZ, 56.XX.YZ Error Messages; 55.00.01, 55.00.03 or 55.00.04 DC Controller Error

Recommended action
1. Turn the product o and then on.
2. Reconnect the connector (J114) on the DC controller PCA.
3. Replace the Main Drive Assembly.
54.0X.0B or 54.0X.0C or 54.0X.0B or 54.0X.0C (EVENT LOG ONLY)
Description
Density sensor out of range error or Dhalf calibration failure
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54.00.0B, 54.00.0C 54.00.0D, 54.00.0E — Black
●
54.01.0B, 54.01.0C 54.01.0D, 54.01.0E — Cyan
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54.02.0B, 54.02.0C 54.02.0D, 54.02.0E — Magenta
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54.03.0B, 54.03.0C 54.03.0D, 54.03.0E — Yellow
Recommended action
1. Turn the power o and then on.
2. Check the supplies status page to make sure the toner cartridges are not past their useful life.
3. Clean any excess toner accumulation on the printer.
4. Check the ITB for damage and replace if necessary.
5. Make sure the RD sensor is not contaminated with toner or paper dust. Clean the sensor with
compressed air and soft brush.
6. If the error persists, replace the registration sensor assembly.
54.14.00 (EVENT LOG ONLY)
Description
CPR sensor abnormality warning
Recommended action
1. Turn the product o, and then on.
2. Replace the ITB assembly.
55.XX.YZ, 56.XX.YZ Error Messages
55.00.01, 55.00.03 or 55.00.04 DC Controller Error
Description
The communication link between the formatter and DC controller was lost.
340 Chapter 2 Solve problems ENWW