HP LaserJet Enterprise M552 - 48.XX.YY Error Messages; 48.XX.YY; 49.XX.YY Error Messages; 49.XX.YY Error To continue turn off then on

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In the Administration/Troubleshooting/Diagnostics, run the hard disk tests to validate health of the
device. Fix any issue found with the mass storage device
3. If the error persists, reload the rmware.
4. If the error persists, clear the active partition by using the Partial Clean item in the Preboot menu then
reload the rmware.
48.XX.YY Error Messages
48.XX.YY
Description
A job framework internal error has occurred.
Recommended action
1. No action should be necessary.
2. If the error persists, upgrade the product rmware.
3. If the issue persists, continue troubleshooting with the owcharts for either Intermittent or Persistent
49 error troubleshooting (whichever is appropriate) in document c03122817, “HP LaserJet FutureSmart
Devices - 49 Error Troubleshooting (Persistent and Intermittent)”.
49.XX.YY Error Messages
49.XX.YY Error To continue turn o then on
Description
A rmware error occurred. Corrupted print jobs, software application issues, non-product specic print
drivers, poor quality USB or network cables, bad network connections or incorrect congurations, invalid
rmware operations, or unsupported accessories can cause this error.
Recommended action
1. Turn the product o, and then on.
2. If the error persists, check the following:
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The error might be caused by a network connectivity problem, such as a bad interface cable, a bad
USB port, or an invalid network conguration setting.
●
The error might be caused by the print job, due to an invalid print driver, a problem with the
software application, or a problem with the le being printed.
●
Upgrading the product rmware might help resolve the error. See the product user guide for more
information.
When a 49 error occurs, the user sees a 49.XXXX message on the control panel (where XXXX is replaced by a
combination of letters and numbers). A 49 error might happen at any time for multiple reasons. Although
some types of 49 errors can be caused by hardware failures, it is more common for 49 errors to be caused by
printing a specic document or performing some task on the product.
49 errors most often occur when a product is asked to perform an action that the product rmware is not
capable of and might not have been designed to comply with, such as:
ENWW Tools for troubleshooting 331