HP LaserJet Enterprise M552 - Printer cold reset

Using the Service ID 12287 as an example, the date conversion is as follows:
1. 12 + 1990 = 2002, so the year is 2002.
2. 287 divided by 30 = 9 with a remainder of 17. Because there is a remainder, add 1 to 9 to get 10, which
represents October.
3. The remainder in step 2 is 17, so that is the date.
4. The complete date is 17-October-2002.
NOTE: A six-day grace period is built into the date system.
Printer cold reset
Cold reset using the Pre-boot menu from a touchscreen control panel
CAUTION: This procedure resets all printer congurations and settings to factory defaults (customer
congurations and settings are lost).
1. Touch in the middle of the control-panel display when you see the 1/8 under the HP logo.
Figure 2-141 Open the Pre-boot menu
1 2
2. Use the down arrow button to highlight the +3:Administrator item, and then touch the OK button.
3. Use the down arrow button to highlight the +8:Startup Options item, and then touch the OK button.
4. Use the down arrow button to highlight the 2 Cold Reset item, and then touch the OK button to select
it.
5. Touch the Home button to return to the main Pre-boot menu and highlight the 1:Continue item, and then
touch the OK button.
NOTE: The printer will initialize.
Cold reset using the Pre-boot menu from an LCD control panel
CAUTION: This procedure resets all printer congurations and settings to factory defaults (customer
congurations and settings are lost).
1.
Press the Cancel button when you see the 1/8 under the HP logo.
2. Use the down arrow button to highlight the +3:Administrator item, and then press the OK button.
3. Use the down arrow button to highlight the +8:Startup Options item, and then press the OK button.
480 Chapter 2 Solve problems ENWW