3. If this error occurs after a formatter, fax card or hard disk has been replaced, check that the formatter 
connectivity LED (smile face icon on the formatter) is illuminated. Check the fax card for proper seating 
on the formatter. (If fax card is not properly seated it can prevent the formatter from seating properly in 
the product..
4. If the error persists, replace the scanner control board (SCB).
5. If error persists, replace the formatter.
30.01.43 Scanner memory failure
Description
Scan memory error.
Recommended action
1. Turn the product o, and then on again.
2. If the error persists, turn the product o, and then re-seat the formatter.
3. If the error persists, replace the formatter.
30.01.44
Description
Scanner control board (SCB) communication error.
Recommended action
1. Turn the product o, and then on again.
2. If the error persists, turn the product o, and then check the scanner cable.
3. Upgrade the rmware.
4. If the error persists, turn the product o, and then re-seat the formatter.
5. If the error persists, replace the scanner control board (SCB) or the formatter.
6. If error persists, replace the formatter.
30.01.46 Scanner Error
Description
The Scanner rmware error.
Recommended action
1. Turn the product o, and then on again.
2. f the error persists, turn the product o, and then check all cables on the formatter and SCB for proper 
connection and seating.
3. If the error persists, replace the scanner control board (SCB).
ENWW Tools for troubleshooting 299