HP LaserJet Enterprise M552 - 13.B9.Bz Fuser jam

Multi-Feed jam is detected when printing from Tray 4.
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13.B9.AD
Multi-Feed jam is detected when printing from the Duplexer.
Recommended action
CAUTION: Be careful the fuser is HOT, allow it cool if you need to remove debris from in and around the
pressure heating components.
1. Open the upper right door and then clear any jammed paper.
2. Ensure sure that the paper meets HP printer specications.
3. Check Fuser delivery sensor for proper functionality and movement.
4. verify there is no debris from a previous jam stuck in the fuser or rollers leading into or out of the fuser.
5. Conrm the output bin rollers are turning.
6. Remove the ITB and inspect it for damage and debris.
7. Perform Manuel Sensor Test and check SR9 Fuser delivery sensor. If found faulty then replace the Fuser
assembly.
8. Perform Manuel Sensor Test and Replace the fuser assembly.
9. Replace the fuser.
13.B9.Bz Fuser jam
Description
Multi-feed jam in fuser.
This jam occurs when a near complete overlap (less than 5 to 15 mm of non-overlap) multi-feed jam is
detected.
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13.B9.B1
Multi-Feed jam is detected when printing from Tray 1.
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13.B9.B2
Multi-Feed jam is detected when printing from Tray 2.
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13.B9.B3
Multi-Feed jam is detected when printing from Tray 3.
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13.B9.B4
Multi-Feed jam is detected when printing from Tray 4.
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13.B9.BD
Multi-Feed jam is detected when printing from the Duplexer.
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