NOTE: This error might be caused by source power related issues.
Determine if the area where the printer is located has experienced brown outs or is subject to power
quality issues.
2. Ensure printer is plug into dedicated power outlet.
3. If error persists, replace the Low Voltage Power Supply (LVPS).
58.02.04 Error
Description
24V power supply error during boot or wake.
During printer power on or when waking from sleep mode, the printer experienced an error with the 24V
power supply.
Recommended action
1. Turn the printer o and then back on.
NOTE: This error might be caused by source power related issues.
Determine if the area where the printer is located has experienced brown outs or is subject to power
quality issues.
2. Ensure printer is plug into dedicated power outlet.
3. If error persists, replace the Low Voltage Power Supply (LVPS).
59.XX.YZ Error Messages
59.00.00 Motor error
Description
Paper Path motor malfunction.
Recommended action
1. Turn the printer o, then back on.
2. Run the pickup motor drive test in the actuator drive mode to verify that the fuser motor is functioning
properly. If it is not, replace the pickup motor.
3. Reconnect the connector (J105) on the DC controller PCA.
59.00.04 Duplex Motor error
Description
Duplex motor M8 malfunction.
Recommended action
1. Turn the printer o, then back on.
2. Run the duplex motor M8 drive test in the actuator drive mode to verify that the fuser motor is
functioning properly. If it is not, replace the replace duplex drive assembly. PN: RM2-0006-000CN
ENWW Tools for troubleshooting 345
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