Firmware upgrades
To download the most recent rmware upgrade for the printer, go to:
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In the US, go to www.hp.com/support/colorljM552, www.hp.com/support/colorljM553, www.hp.com/
support/colorljM577MFP.
a. Select Get drivers, Software, and Firmware, and then select the appropriate printer by name.
NOTE: More than one printer model might be listed. Make sure to select the correct model so that
the upgraded rmware supports all of the product functions.
b. Select the driver language and operating system.
c. Locate the rmware download, and then select Download.
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Outside the U.S., go to www.hp.com/support.
a. Select your country/region.
b. Select Drivers & Downloads.
c. Enter the printer name in the Find my product dialogue box, and then select Go.
TIP: Click on the How do I nd my product name/number? link to see a short video on
identifying the printer name and number.
d. Select the appropriate printer by name.
NOTE: More than one printer model might be listed. Make sure to select the correct model so that
the upgraded rmware supports all of the product functions.
e. Select the driver language and operating system.
f. Locate the rmware download, and then select Download.
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Determine the installed revision of rmware
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Perform a rmware upgrade
486 Chapter 2 Solve problems ENWW
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