Format Disk and Partial Clean functions
NOTE: Only for products with an optional hard-disk drive (HDD) installed).
Active and repository rmware locations
The rmware bundle consists of multiple parts. The main components are the Windows CE Operating System
and the printer/peripheral rmware les.
There are two locations/partitions on the hard drive where the rmware components are stored:
●
The Active, where the operating system and rmware currently are executing.
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The Repository, the recovery location.
If the Active location is damaged, or a Partial Clean was performed, the printer automatically copies over the
OS and rmware les from the Repository location and the printer recovers.
If both the Active and Repository locations are damaged, or a Format Disk was performed, then both locations
are gone and the error message 99.09.67 displays on the control-panel display. The user must upload the
rmware to the printer in order for it to function again.
CAUTION: The Format Disk option performs a disk initialization for the entire disk. The operating system,
rmware les, and third party les (among other les) will be completely lost. HP does not recommend this
action.
Partial Clean
The Partial Clean option erases all data from the partitions, except for the rmware repository where a
backup copy of the rmware le is stored. This allows the disk drive to be reformatted without having to
download a rmware upgrade le to return the printer to a bootable state.
Characteristics of a Partial Clean
●
Customer-dened settings, third-party solutions, rmware les, and the operating system are deleted.
●
Rebooting the printer restores the rmware les from the Repository location, but does not restore any
customer-dened settings.
●
For previous HP products, a Hard Disk Initialization is similar to executing the Partial Clean function for
this printer.
CAUTION: HP recommends backing-up printer conguration data before executing a Partial Clean to retain
customer-dened settings (if needed). See the Backup/Restore item in the Device Maintenance menu.
Reasons for performing Partial Clean
●
The printer continually boots up in an error state.
NOTE: Try clearing the error prior to executing a Partial Clean.
●
The printer will not respond to commands from the control panel.
●
Executing the Partial Clean function is helpful for troubleshooting hard disk problems.
482 Chapter 2 Solve problems ENWW