98.00.04 Corrupt data in the job data volume
Description
Data corrupt has occurred in the job data volume.
Recommended action
1. Turn the printer o, and then on.
2. Rerun the le erase function.
99.XX.YY Error Messages
99.00.01 Upgrade not performed le is corrupt
Description
A remote rmware upgrade (RFU) was not performed.
This is a CRC error in the rmware image (bad image).
Recommended action
Download the RFU le, and then attempt the upgrade again.
99.00.02 Upgrade not performed timeout during receive
Description
A remote rmware upgrade (RFU) was not performed.
The issue is an I/O timeout when reading the header number and size. It indicates a problem with the network
environment, not the product.
Recommended action
The most common cause is an issue with the network environment.
Make sure that there is a good network connection to the product, and then attempt the rmware upgrade
again, or upgrade using the USB walk-up port.
99.00.03 Upgrade not performed error writing to disk
Description
A remote rmware upgrade (RFU) was not performed.
This is a disk error. It might indicate a problem or a hard disk failure. It might be necessary to check the
connection to the hard disk or replace the hard disk.
Recommended action
1. Download the RFU le, and then attempt the upgrade again.
2. If the error persists, run the Format Disk process from the Preboot menu.
You will need to download the rmware from the Preboot menu.
3. If the error persists, replace the hard disk.
352 Chapter 2 Solve problems ENWW
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