Table 2-45 Troubleshooting menu (continued)
First level Second level Third level Fourth level Values Description
Retrieve Diagnostic
Data
Create device data le
Create zipped debug
information le
Include crash dump
les
Clean up debug
information
Export to USB
Create les that contain
information about the
printer that can help
identify the cause of
problems.
Generate Debug Data Start
Retrieve Fax
Diagnostic Data
(M577)
Enter user access code to
retrieve fax diagnostic
data.
Device Maintenance menu
Backup/Restore menu
To display: At the printer control panel, select the Device Maintenance menu, and then select the Backup/
Restore menu.
In the following table, asterisks (*) indicate the factory default setting.
NOTE: For the M553x model, use the Save button to save a selected option.
For all other models, use the up arrow button or down arrow button to highlight an option, and then
press the OK button to save the selected option.
Table 2-46 Backup/Restore menu
First level Second level Third level Values Description
Back up Data Backup Now Initiate a backup.
Restore Data Insert a USB drive that
contains the backup le.
Restore data from an
external source.
Calibration/Cleaning menu (M577 only)
To display: At the product control panel, select the Device Maintenance menu, and then select the
Calibration/Cleaning menu.
In the following table, asterisks (*) indicate the factory default setting.
Table
2-47 Calibration/Cleaning menu (M577)
First level Second level Values Description
Cleaning Settings Auto Cleaning O*
On
Use to select the Auto Cleaning
menu or the Cleaning Interval
menu.
260 Chapter 2 Solve problems ENWW