HP LaserJet Enterprise M552 - Type mismatch Tray <X>; Unsupported drive installed To continue, touch “OK”; Unsupported supply in use OR Unsupported supply installed To continue, touch “OK”; Unsupported tray configuration

c. If this message appears after lifter drive assembly was removed or replaced, make sure that the
connector on the assembly is correctly connected and fully seated.
d. If the error persists, replace the paper pickup assembly.
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Tray 2 — RM2-0008–000CN
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External 550 Sheet feeder — RM2-5154–000CN
Type mismatch Tray <X>
Description
The specied tray contains a paper type that does not match the congured type.
Recommended action
The specied tray will not be used until this condition is addressed. Printing can continue from other trays.
1. Load the correct paper in the specied tray.
2. On the printer control, make sure that the type loaded in the tray matches the specied setting for the
tray.
Unsupported drive installed To continue, touch “OK”
Description
A non-supported hard drive has been installed. The drive is unusable by this printer.
Recommended action
1. Turn the printer o.
2. Remove the hard drive.
3. Turn the printer on.
Unsupported supply in use OR Unsupported supply installed To continue, touch “OK”
Description
The printer has one or more HP genuine supplies, designed for a dierent printer, in use.
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10.00.41 (event code): Black print cartridge
Recommended action
Install the correct supplies for this printer. See the parts chapter in the service manual for supply part
numbers.
Unsupported tray conguration
Description
The printer has too many optional trays installed.
Recommended action
Turn the printer o, remove the unsupported trays, and then turn the printer on.
ENWW Tools for troubleshooting 385