HP LaserJet Enterprise M552 - Troubleshooting menu

Troubleshooting menu
To display: At the printer control panel, select the Administration menu, and then select the Troubleshooting
menu.
In the following table, asterisks (*) indicate the factory default setting.
NOTE: For the M553x model, use the Save button to save a selected option.
For all other models, use the up arrow button or down arrow button to highlight an option, and then
press the OK button to save the selected option.
Table 2-45 Troubleshooting menu
First level Second level Third level Fourth level Values Description
Event Log View* (M553)
Print
Use to print a list of the
1,000 most recent events
in the Event Log. For each
event, the printed log
shows the error number,
page count, error code,
and description or
personality.
Paper Path Page View* (M553x)
Print
Shows how many pages
were printed from each
tray.
Fax (M577 only) Fax T.30 Trace Print T.30 Report Print Use to print or congure
the fax T.30 trace report.
T.30 is the standard that
species handshaking,
protocols, and error
correction between fax
machines.
When to Print Report Never automatically
print*
Print after every fax
Print only after fax
send jobs
Print after any fax error
Print only after fax
send errors
Print only after fax
receive errors
Congure the T.30 report
to print after certain
events. You can choose to
print the report after
every fax job, every fax
job sent, every fax job
received, every send error,
or every receive error.
Fax V.34 Normal*
O
Use to disable V.34
modulations if several fax
failures have occurred or
if phone line conditions
require it.
Fax Speaker Mode Normal*
Diagnostic
Used by a technician to
evaluate and diagnose fax
issues by listening to the
sounds of fax
modulations
ENWW Tools for troubleshooting 257