HP LaserJet Enterprise M552 - Check paper and the printing environment; Calibrate the printer

CAUTION: Do not touch the roller (imaging drum). Fingerprints on the imaging drum can cause print-
quality problems.
4. If you see any scratches, ngerprints, or other damage on an imaging drum, replace the toner cartridge
or cartridges.
5. If the imaging drum does not appear to be damaged, rock the toner cartridge or cartridges gently
several times and reinstall it. Print a few pages to see if the problem has resolved.
Check paper and the printing environment
Step one: Use paper that meets HP specications
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Always use a paper type and weight that this printer supports.
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Use paper that is of good quality and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles,
voids, staples, and curled or bent edges.
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Use paper that has not been previously printed on.
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Use paper that does not contain metallic material, such as glitter.
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Use paper that is designed for use in laser printers. Do not use paper that is designed only for use in
Inkjet printers.
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Use paper that is not too rough. Using smoother paper generally results in better print quality
Step two: Check the environment
The environment can directly aect print quality and is a common cause for print-quality or paper-feeding
issues. Try the following solutions:
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Move the printer away from drafty locations, such as open windows or doors, or air-conditioning vents.
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Make sure the printer is not exposed to temperatures or humidity outside of printer specications.
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Do not place the printer in a conned space, such as a cabinet.
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Place the printer on a sturdy, level surface.
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Remove anything that is blocking the vents on the printer. The printer requires good air ow on all sides,
including the top.
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Protect the printer from airborne debris, dust, steam, grease, or other elements that can leave residue
inside the printer.
Calibrate the printer
Calibration is a printer function that optimizes print quality. If you experience any image-quality problems,
calibrate the printer.
Calibrate the printer from a touchscreen control panel
1. From the Home screen on the printer control panel, scroll to and touch the Device Maintenance button.
2. Open the following menus:
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Calibration/Cleaning
ENWW Solve image-quality problems 405