N10/N10A/N10C/N12/N12A/N12C/N15/N15A/N15COperating Instructions for Patient Monitor
II
The serial number label or manufacturing mark of the product is clearly legible.
The damage is not caused by human factors.
The product will be repaired or replaced free of charge within the warranty period. After the warranty period,
Comen will charge for the service and replacement parts. If the products need to be returned to Comen for service,
the freight charges (including the customs duty) should be on the customer’s account.
Returns Process
If the products need to be returned to Comen, please contact Comen After-sales Service Department to acquire the
right to return the goods. You must provide the product serial number, which can be found on the product’s
nameplate. If the serial number is illegible, your return request will be rejected. Please also present the
manufacturing date and briefly describe the reason for return.
After-Sales Service
Name: After-sales Service Department of Shenzhen Comen Medical Instrument Co., Ltd.
Address: Floor 5 of Building 2, FIYTA Timepiece Building, Nanhuan Avenue, Matian Sub-district, Guangming District,
Shenzhen, Guangdong, 518106, P.R. China
Tel.: +86-0755-26431236, +86-0755-86545386, +86-0755-26074134
Fax: +86-0755-26431232
Customer Service Hotline: +86-0755-4007009488
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