Chapter 5  Troubleshooting
SuperLoader Error Logs
146 SuperLoader User’s Guide
• SuperLoader Error Logs 
• Tape Drive Error Logs
 on page 165 
SuperLoader Error Logs 5
The SuperLoader generates four types of logs. For troubleshooting errors, 
you will only use one type, Hard Error logs. The screen displays the error 
message and the Hard Error logs record all hard error events (see 
appendix A
 on page 229).
Screen Display of 
Hard Error Logs 5
Table 13 lists the error messages that are shown on the LCD. Use table 13 
to determine the error code. Refer to table 15
 on page 156 for a list of 
suggested actions.
Table 13   Screen 
Display of Hard Error 
Logs
Note: While there are other types of logs besides error logs, the other 
types of logs will not help you troubleshoot errors. Instead, 
they provide you with basic information (see appendix A, 
Basic Information Logs).
Note: To troubleshoot hard errors, you may need to power cycle, 
repair, or replace the unit.
Screen Display  Error Code
TX ALD success  00
TX Deleted 01
TX Pool error 02
TX PTR error  03