Quantum Superloader 3 User Manual

Chapter 5 Troubleshooting
A402: Drive Error
SuperLoader User’s Guide 183
Table 25 Drive Error
Log Field Descriptions
Field Description
Media ID Identifier placed on the media when the calibration tracks are
written. Used to help track which piece of media was in the
drive at the time of failure.
Drive Error Code Drive Error Codes listed are listed only as major codes
indicating a category of drive error types rather than listing all
possible error codes. The individual error codes are not
important for determining if the event is hardware, media, or
some other source of the error. Use the Suggested Actions to
troubleshoot the error.
Major Error Code
Description Suggested Action
0000h-001Fh Power on Self Test Error • Check Power
• Check Post Flags
0020h-003Fh Initialization Errors • Check Power
•If Repeating, ensure no media
loaded
• No Media and repeat drive
replacement
0040h-004Fh Cartridge Insertion Errors • Check Cartridge
0050-005F Cartridge Unload Errors • Check Cartridge/Leaders
0060h-006F Cartridge Unload Errors • Check Cartridge/Leaders
0070h-007F Cartridge Extraction
Errors
• Check Cartridge/Leaders
0080h-009Fh Servo Errors • Possible drive or DCA problem,
try multiple media
00A0h-00Afh Miscellaneous Tape
Motion Errors
• Possible drive or DCA problem,
try multiple media

Quantum Superloader 3 Specifications

General

Product Type	Tape Autoloader
Number of Tape Drives Installed	1
Number of Cartridge Slots	8
Tape Technology	LTO Ultrium
Data Compression Ratio	2:1
Native Capacity	12 TB
Compressed Capacity	24 TB
Interfaces	SAS
Humidity	20% to 80% non-condensing
Operating Temperature	10°C to 35°C
Supported Media	LTO-5, LTO-4