CHAPTER 17
Maintenance and Troubleshooting
314 DL.3 Digital Light User Manual
Board LED States
LEDs located on DL.3 fixture boards indicate how the unit is functioning. The following Table lists
LED States, and problems they may indicate.
General Troubleshooting Suggestions
The following table shows general troubleshooting suggestions:
Location LED # State Problem? Description
Fixture
Head
Card
LD1
Steady Orange No S3 (iris) sensor open
Red, Green or OFF Yes Link communication error
LD2
Slow Flashing Green No Running system code, normal operation
Fast Flashing Green Maybe
Running boot code, expecting or updating
firmware
Red, Green or OFF Yes No firmware or power
Base
Housing
Card
LD1
Flashing Green No Normal operation
Flashing Red Maybe Updating firmware
LD2
Off Maybe No DMX send or received
Green No Receiving DMX
Red Maybe Transmitting DMX
LD3
Steady Orange No Normal Operation
Red, Green or OFF Yes Link Communication error
Problem Solution
Won’t power on
• Check the fuse (page 304).
• Verify fixture is plugged in to an appropriately-
rated power source (power
ratings are shown on page 360).
• Check power cord wiring
During certain movements
the fixture motion slow
s,
missteps or loses position
• If you have loosened or tightened anything in the pan and tilt assemblies,
the
stepper motors may be out of alignment. Recalibrate pan and tilt motors
by selecting Calibrate Motors button in the Test_Home menu screen.
Powers on but no image
• Is the mechanical iris closed? If so, check the settin
g for the Dimmer
parameter, (see Dimmer on p
age 241.)
• Did you recently change inputs? About 10 seconds
are required for an input
change to take effect. However, you might have selected an invalid input
using projector controls.
Try setting the projector back its defaults, (see Re
set Screen on page 40.
Or use DMX to exit the projector menu system (see Projector Control on
page 243).
• Make sure a video input is physically
attached to the input you selected, and
that the video feed is active.
Image appears “clipped off”
at the b
ottom
• This occurs when the iris plate is in the wro
ng position for the installed lens
and lens shift is not engaged. Standard, Accessory Wide Angle and
Accessory Ultra Long Throw lenses use one position. The Accessory Long
Throw lens use another (see
Adjusting the Iris Plate for the Accessory
Long Zoom lens on p
age 305).
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