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Oki IP-6620 - Page 168

Oki IP-6620
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OKI Data Infotech Corporation CONFIDENTIAL
Chapter 5 Troubleshooting (Engine Section and USB Controller Section)
5-9
[Symptom C]
Cause
User Solution
Service Engineer
Inspection
Assumed
Replacement Part
Reference
to Check/
Replace
Parts
The print heads are
scratched by the
media.
(1) Check that the media was installed properly in the conditions
below.
- The installed media is installed parallel to the printer.
- The operation panel shows the media type correctly.
- The media winding mode is optimal for the installed media.
- If the media is curled or wrinkled, see the description on the
problem, The media is curled or wrinkled.
(2) Check for obstructions such as media lint or ink clot in the nozzle
scanning path including the platen surface, and remove them.
(3) Perform the daily maintenance.
* Do not forget to clean the head guard and media edge guards.
* Be sure to perform print head cleaning.
(4) Clean the print heads surfaces with print sheet mount cleaning.
(5) Set the suction fan parameter of the preset to a stronger setting.
*1
(6) If the ionizer is set to ON, set it to OFF.
- Install the last firmware
version.
- Check that the nozzles
eject ink correctly.
- Check the carriage
height.
- Check the cap position.
- Check that ink is sucked
when performing the FILL
CAP or PH.RECOVERY
operation.
- Check the wiping unit
operation.
- Check the wiping position.
- Firmware version
- PRINT HAED
- CAP,MW
- WIPING UNIT,MW
*1 Adjust the media advance adjustment value again.
[Symptom D]
Cause
User Solution
Service Engineer
Inspection
Assumed
Replacement Part
Reference
to Check/
Replace
Parts
The pressure roller
is dirty.
Clean the pressure roller.
- Install the last firmware
version.
- Check that the pinch roller
is not damaged.
- Check the connection of
HEAD CABLE,MW
connectors on the
HCB1M and the print
heads.
- Check the connection of
CARRIAGE FFC,MW
connectors on the
HCB1M and the IPB5.
- Check the connection of
ROBOT CABLE,MW
connectors.
- Firmware version
- PINCH ROLLER,
MW
- PCB-ASSY-IPB5-100
- HEAD CABLE,MW
- INKJET HEAD,MW
- ROBOT CABLE,MW
- CARRIAGE FFC,MW
- PCB-ASSY-HCB1M
- ROBOT CABLE,MW

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