Oki IP-6620 - 5.3.4 Media-related messages

OKI Data Infotech Corporation CONFIDENTIAL
Chapter 5 Troubleshooting (Engine Section and USB Controller Section)
5-37
5.3.4 Media-related messages
<Description>
The media feed sensor has turned off, or the both the media feed and media output sensors have
turned on.
<Action>
Solve the problem, following the instruction in the message displayed.
If the error persists, check the Items to be Checked on the table below, and perform the actions
starting from the top until the problem is solved.
No
Items to be Checked
Action
1
Rear-side media condition
The media edge may not be detected when the condition is
as follows.
- Black-surface media; or
- Matte media.
Try another media.
2
Paper guide
Check that the media feed sensor and the media output
sensor are not covered with the paper guide.
3
Roll end switch
Replace the switch.
4
Media feed sensor and media
output sensor
Replace the sensors.
5
PCB-ASSY-ACT3
Replace the PCB-ASSY-ACT3.
6
PCB-ASSY-IPB5-100
Replace the PCB-ASSY-IPB5-100.
<Description>
The media feed sensor is turned off, or the both the media feed and media output sensors are
turned off.
<Action>
Follow the instruction in the message displayed.
If the problem is not solved, perform the same actions as with LIFT THE LEVER AND LOAD THE
MEDIA until the problem is solved.
LOAD MEDIA
LIFT THE LEVER AND
LOAD THE MEDIA