OKI Data Infotech Corporation CONFIDENTIAL
Chapter 5 Troubleshooting (Engine Section and USB Controller Section)
5-38
<Description>
After the media installation, an incorrect media width was detected.
- Incorrect media width: less than 11 inches or more than 64 inches.
<Action>
Install a media type with a correct width.
If the error persists after a correct media type has been installed, check the Items to be Checked
on the table below, and perform the actions starting from the top until the problem is solved.
The media edge may not be detected when the condition is
as follows.
- Black-surface media; or
- Matte media.
Try another media.
Non-reflecting tape condition on
the platen
Check that the tape is not smeared. If it is, softly wipe it with
a soft cloth or lint-free paper dampened with wiper cleaning
liquid or cap cleaning liquid.
Check that the harness connector is securely connected to
the board’s connector.
Remove the sensor, softly wipe it with a soft cloth or lint-free
paper dampened with ethanol, and re-connect it.
If the error persists, replace the sensor.
Linear scale dirt or damage
Softly wipe off any dirt on the linear scale with a soft cloth or
lint-free paper dampened with ethanol. Pay attention not to
damage the linear scale or remove any attached part.
If the linear scale is damaged, replace it.
Connection of the linear encoder
connector
Check that the harness connector are correctly connected
to the board connector.
FFC’s connector connection
Reconnect the FFC on both the PCB-ASSY-HCB1M side
and the PCB-ASSY-IPB5-100 side.
If the cable terminals are smeared, softly wipe them with a
soft cloth or lint-free paper dampened with ethanol before
connecting them.
The width of the V-shaped folded
part of the FFC on the HCB1M
board
Check that the width of the V-shaped folded part of the FFC
is proper, and adjust if it is not. For the adjustment
procedure, see 6.8.4 PCB-ASSY-HCB1M.
Replace the PCB-ASSY-HCB1M.
Replace the PCB-ASSY-ACT3.
Replace the PCB-ASSY-IPB5-100.
MEDIA WIDTH ERROR
CHECK MEDIA WIDTH