Oki IP-6620 - Chapter 4 Troubleshooting (General); 4.1 Items to Check when a Problem Occurs

OKI Data Infotech Corporation CONFIDENTIAL
4-1
Chapter 4 Troubleshooting (General)
This chapter describes general troubleshooting for the printer.
Check the following items before suspecting a failure of the printer.
4.1 Items to Check when a Problem Occurs
< The printer does not turn on >
Symptom
User inspection
and check item
User Solution
Service Engineer Inspection
Assumed
Replacement Part
Reference
to Check/
Replace
Parts
The printer does not
turn on.
Connection of power
cable
Connect the cable properly to the
wall outlet.
- Check the connection of the fuse
harness.
- Check the connection of the
CABLE(ACT-IPB-IF)-ASSY(MW).
- Check the connection of the
CABLE(PSU-ACT)-ASSY(MW).
- Check the connection of the
CABLE(PSU-ACT-IF)-ASSY(M
W).
- Check the condition of the panel
cable harness.
- Check the connection of the
panel cable harness.
- PCB-ASSY-ACT3
- PCB-ASSY-IPB5-100
- Power supply unit (38V)
- Power supply unit (24V)
- FUSE
- PANEL, MW
Power supply to outlet
Properly supply power to the
outlet.
Check that the power supply
voltage is correct.
Position of the main
power switch
Turn the main power switch on.
(See Power-on procedure in the
User’s Guide.)
< The paper guide does not become hot even after turning the heaters on >
Symptom
User inspection
and check item
User Solution
Service Engineer Inspection
Assumed
Replacement Part
Reference
to Check/
Replace
Parts
The paper guide
does not become
hot even after
turning the heaters
on.
Printer condition
The paper guide becomes hot
during printing or when the heater
setting is set to ON in the heater
control menu. Check that the
paper guide becomes hot during
printing or when you set the
heater ON.
(See Adjust the heaters
temperatures in the User’s
Guide.)
- Check with a multitester that the
power outlet voltage is between
200V and 240V.
- Check that the ambient
temperature at the installation
location meets the operating
conditions (more than 15
degrees).
- Check that the preheater,
printheater, and afterheater
harnesses are not disconnected
or broken, and that their jacket is
not damaged.
- Check the connection of
CABLE(TRC-CTL)-ASSY(MW).
- PCB-ASSY-TRC-MW
- PCB-ASSY-ACT3
- PCB-ASSY-IPB5-100
- REAR PAPER
GUIDE,MW
- CABLE(TRC-CTL)-
ASSY(MW)
The RIP software
settings on the
computer
It is possible to set the heaters
temperatures from the RIP
software on the computer.
Check the settings on the
computer.
Heater control menu
Print a drawing after setting the
target heater (afterheater,
printheater, preheater) ON again,
or check that the paper guide
becomes hot after forcibly setting
the heater ON.
(See Adjust the heaters
temperatures in the User’s
Guide.)
Power supply voltage
Connect the printer to AC 200 V
power supply.