Oki IP-6620 - 5.3 Operator Call Error Messages

OKI Data Infotech Corporation CONFIDENTIAL
Chapter 5 Troubleshooting (Engine Section and USB Controller Section)
5-16
5.3 Operator Call Error Messages
This section describes the error messages that require actions by the operator.
Table of errors
<Ink-related errors>
Panel Message
Error Description
User Solution
Service Engineer Inspection
(For inspection criteria, see
Reference to Check/Replace
Parts.)
Assumed
Replacement Part
Reference to
Check/Replace
Parts
<CIS model>
The ink box cover is
open.
Close the ink box
cover properly.
- Check that the connector of the
ink box cover cable is correctly
connected.
- Check that the INKBOX-COVER
is not damaged.
- PHOTO interrupter
- INKBOX-COVER
- PCB-ASSY-ACT3
<LCIS model>
The reservoir drawer is
open.
Close the reservoir
drawer properly.
Check that the connector contacts
properly when the reservoir
drawer is closed.
- CABLE(LCISWei-
Sen)-ASSY(MW)
- CABLE(LCISWei-
Sen-IF)-ASSY(MW)
<CIS model>
(With the ink box cover closed)
CC: Ink color
The ink cartridge is not
installed.
- Reinstall the ink
cartridge.
- Replace the ink
cartridge.
- Install the last firmware version.
- Check that the ink chip is
recognized in the monitor menu.
- Check that the pin on the
PCB-ASSY-INK4 is not soiled or
damaged.
- Check that the PCB-ASSY-INK4
connectors are connected
correctly.
- Check that the PCB-ASSY-ACT3
connectors are connected
correctly
- Check that the
CABLE(Cartridge)-ASSY(MW) is
correctly connected and not
damaged.
- Check that the guide pin is not
damaged.
- Firmware version
- PCB-ASSY-INK4
- PCB-ASSY-ACT3
- CABLE(Cartridge)-
ASSY(MW)
<CIS model>
(With the ink box cover open)
CC: Ink color
<CIS model>
(With the ink box cover closed)
CC: Ink color
nn: Ink error code
An error occurred with
the ink cartridge.
- Reinstall the ink
cartridge.
- Replace the ink
cartridge.
- Install the last firmware version.
- Check that the ink chip is
recognized in the monitor menu.
- Check that the pin on the
PCB-ASSY-INK4 is not soiled or
damaged.
- Check that the PCB-ASSY-INK4
connectors are connected
correctly.
- Check that the PCB-ASSY-ACT3
connectors are connected
correctly
- Check that the
CABLE(Cartridge)-ASSY(MW) is
correctly connected and not
damaged.
- Check that the guide pin is not
damaged.
- Firmware version
- PCB-ASSY-INK4
- PCB-ASSY-ACT3
- CABLE(Cartridge)-
ASSY(MW)
<CIS model>
(With the ink box cover open)
CC: Ink color
nn: Ink error code
NO CC CARTRIDGE
OPEN INK BOX COVER
CLOSE THE
RESERVOIR DRAWER
CHECK CC CARTRIDGE
nn
CC CARTRIDGE ERROR
OPEN INKBOX COVER nn
SET CC INK CARTRIDGE
CLOSE INK BOX COVER