Oki IP-6620 - Page 176

OKI Data Infotech Corporation CONFIDENTIAL
Chapter 5 Troubleshooting (Engine Section and USB Controller Section)
5-17
Panel Message
Error Description
User Solution
Service Engineer Inspection
(For inspection criteria, see
Reference to Check/Replace
Parts.)
Assumed
Replacement Part
Reference to
Check/Replace
Parts
<CIS model>
(With the ink box cover closed)
CC: Ink color
Ink has run out.
- Reinstall the ink
cartridge.
- Replace the ink
cartridge.
- Check the condition of the ink
supply pump tubes.
- Check the supply pumps
operation in the ACTUATORS
menu.
- Check the subtank full sensors
operation in the MONITOR
menu.
- Check that the subtank full
sensors connectors are
connected correctly.
- Check the subtank empty
sensors operation in the
MONITOR menu.
- Check that the subtank empty
sensors connectors are
connected correctly.
- SUPPLY PUMP
TUBE,MW
- Subtank Sensor(OKI
Data Infotech)
- PCB-ASSY-ACT3
- CABLE(SubTank1-
IF)-ASSY(MW)
- CABLE(SubTank2-
IF)-ASSY(MW)
- CABLE(SubTank1)-
ASSY(MW)
- CABLE(SubTank2)-
ASSY(MW)
- CABLE(SubTank3)-
ASSY(MW)
<CIS model>
(With the ink box cover open)
CC: Ink color
<LCIS model>
(With the reservoir drawer closed)
CC: Ink color
Ink has run out.
Supply ink to the
reservoirs.
- Check the conditions of the ink
supply pump tubes.
- Check the supply pumps
operation in the ACTUATORS
menu.
- Check the subtank full sensors
operation in the MONITOR
menu.
- Check that the subtank full
sensors connectors are
connected correctly.
- Check the subtank empty
sensors operation in the
MONITOR menu.
- Check that the subtank empty
sensors connectors are
connected correctly.
- SUPPLY PUMP
TUBE,MW
- Subtank Sensor(OKI
Data Infotech)
- PCB-ASSY-ACT3
- CABLE(SubTank1-
IF)-ASSY(MW)
- CABLE(SubTank2-
IF)-ASSY(MW)
- CABLE(SubTank1)-
ASSY(MW)
- CABLE(SubTank2)-
ASSY(MW)
- CABLE(SubTank3)-
ASSY(MW)
<LCIS model>
(When you have opened the
reservoir drawer)
CC: Ink color
<CIS model>
(With the ink box cover closed)
CC: Ink color
There is a mistake with
the ink cartridge color.
- Reinstall the ink
cartridge.
- Replace the ink
cartridge with the
correct color.
- Install the last firmware version.
- Check that the ink chip is
recognized in the MONITOR
menu.
- Check that the pin on the
PCB-ASSY-INK4 is not soiled or
damaged.
- Check that the PCB-ASSY-INK4
connectors are connected
correctly.
- Check that the PCB-ASSY-ACT3
connectors are connected
correctly.
- Check that the
CABLE(Cartridge)-ASSY(MW) is
correctly connected and not
damaged.
- Check that the guide pin is not
damaged.
- Firmware version
- PCB-ASSY-INK4
- PCB-ASSY-ACT3
- CABLE(Cartridge)-
ASSY(MW)
<CIS model>
(With the ink box cover open)
CC: Ink color
<CIS model>
(With the ink box cover closed)
CC: Ink color
There is a mistake with
the ink cartridge type.
- Reinstall the ink
cartridge.
- Replace the ink
cartridge with a
genuine cartridge.
- Install the last firmware version.
- Check that the ink chip is
recognized in the MONITOR
menu.
- Check that the pin on the
PCB-ASSY-INK4 is not soiled or
damaged.
- Check that the PCB-ASSY-INK4
connectors are connected
correctly.
- Check that the PCB-ASSY-ACT3
connectors are connected
correctly.
- Check that the
CABLE(Cartridge)-ASSY(MW) is
correctly connected and not
damaged.
- Check that the guide pin is not
damaged.
- Firmware version
- PCB-ASSY-INK4
- PCB-ASSY-ACT3
- CABLE(Cartridge)-
ASSY(MW)
<CIS model>
(With the ink box cover open)
CC: Ink color
SUPPLY INK AND
CLOSE THE DRAWER
CC INK HAS RUN OUT
OPEN THE DRAWER
CARTRIDGE TYPE ERROR
CHECK CC CARTRIDGE
INCORRCT CC INK TYPE
OPEN INK BOX COVER
INK COLOR ERROR
CHECK CC CARTRIDGE
WRONG COLOR FOR CC
OPEN INK BOX COVER
REPLACE CC CARTRIDGE
CC INK HAS RUN OUT
OPEN INK BOX COVER