OKI Data Infotech Corporation CONFIDENTIAL
Chapter 5 Troubleshooting (Engine Section and USB Controller Section)
5-36
<Description>
One of the following problems has occurred.
- The media edge is not detected.
- The sheet media is used, and its media length a standard size.
<Action>
Solve the problem following the instruction in the message displayed.
If the error persists, check the Items to be Checked on the table below, and perform the actions
starting from the top until the problem is solved.
The media edge may not be detected when the condition is as
follows.
- Black-surface media; or
- Matte media.
Try another media.
Non-reflecting tape condition on
the platen
Check that the tape is not smeared. If it is, softly wipe it with a
soft cloth or lint-free paper dampened with wiper cleaning
liquid or cap cleaning liquid.
Media edge sensor condition
Check that the harness connector is securely connected to
the board’s connector.
Check that the sensor is fixed securely.
Remove the sensor, softly wipe it with a soft cloth or lint-free
paper dampened with ethanol, and re-connect it.
If the error persists, replace the sensor.
Replace the PCB-ASSY-HCB1M.
Replace the PCB-ASSY-ACT3.
Replace the PCB-ASSY-IPB5-100.
MEDIA JAM ERROR 2
LIFT THE LEVER