Safran SecureSync 2400 - Page 372

Web UI Page loc-
ation
Current Status Indication Troubleshooting
MANAGEMENT/
NTP Setup page
NTP Status Sum-
mary panel
Stratum row
Stratum 15 NTP is not syn-
chronized to
its available
input ref-
erences
(SecureSync
may have been
in Holdover
mode, but Hol-
dover has
since expired
without the
return of valid
inputs)
Note: If SecureSync was just
recently powered-up or
rebooted and input references
are applied, no troubleshooting
may be necessary. Allow at
least 10-20 minutes for the input
references to be declared valid
and NTP to align to the System
Time (allow an additional 35-40
minutes for a new install with
GNSS input).
1. Verify in the Configure Refer-
ence Priorities table that all avail-
able references enabled. See
"Configuring Input Refer-
ence Priorities" on
page205
.
2. Verify that the Reference
Status on the HOME page
shows “OK” (Green) for all avail-
able references.
3. Verify NTP is enabled and con-
figured correctly. See
"NTP
Reference Configuration"
on page120
.
MANAGEMENT/
NETWORK page
Cannot login or
access the Web UI.
The following
error message
is displayed:
“Forbidden
You don’t have
permission to
access/ on this
server”
This message is displayed when
any value has been added to the
Network Access Rules table and
your PC is not listed in the table
as an Allow From IP address. To
restore access to the WebUI,
either
1. Login from a PC that is listed
as an Allow From in this table;
or
2. If it is unknown what PCs
have been listed in the Access
table, perform an
unrestrict
command to remove all entries
from the Network Access Rules
table. This will allow all PCs to
be able to access the WebUI.
356 SecureSync 2400 User Manual
APPENDIX