Oki IP-6620 - Troubleshooting

OKI Data Infotech Corporation CONFIDENTIAL
Chapter 5 Troubleshooting (Engine Section and USB Controller Section)
5-70
Error
No.
Cause
User Solution
Service Engineer Inspection
(For inspection criteria, see
Reference to Check/Replace
Parts.)
Assumed Replacement
Part
Reference to
Check/Replace
Parts
2031
Periodic Part Replacement Error
(Supply Pump No.2)
Replace the supply pump, reset the
printer operating hours, and restart
the printer.
- SUPPLY PUMP TUBE,MW
- IC(EEPROM)
- PCB-ASSY-IPB5-100
 5.5.25
2032
Periodic Part Replacement Error
(Supply Pump No.3)
ditto
ditto
 5.5.25
2033
Periodic Part Replacement Error
(Supply Pump No.4)
ditto
ditto
 5.5.25
2034
Periodic Part Replacement Error
(Supply Pump No.5)
ditto
ditto
 5.5.25
2035
Periodic Part Replacement Error
(Supply Pump No.6)
ditto
ditto
 5.5.25
2036
Periodic Part Replacement Error
(Supply Pump No.7)
ditto
ditto
 5.5.25
2100
EEPROM I/O Error
Restart the printer.
Check the connection of
IC(EEPROM).
- IC(EEPROM)
- PCB-ASSY-IPB5-100
 5.5.26
2200
Data Path Time-out
Restart the printer.
Install the last firmware version.
PCB-ASSY-IPB5-100
 5.5.27
2210
USB DMA Time-out
Restart the printer.
ditto
ditto
 5.5.28
2300
Suction Fan Error (Suction fan
1)
Restart the printer.
- Check that the suction fan harness
is not disconnected or broken, and
that its jacket is not damaged.
- Check that the suction fan is
operating in the ACTUATORS
menu.
- FAN4
- PCB-ASSY-ACT3
- CABLE(SFAN)-ASSY（MW)
 5.5.29
2301
Suction Fan Error (Suction fan
2)
Restart the printer.
ditto
ditto
 5.5.29
2302
Suction Fan Error (Suction fan
3)
Restart the printer.
ditto
ditto
 5.5.29
2303
Suction Fan Error (Suction fan
4)
Restart the printer.
ditto
ditto
 5.5.29
2310
Home Position Sensor Error
Restart the printer.
- Check that the home position
sensor is clean and not damaged.
- Check that the home position cable
is not disconnected or broken, and
that its jacket is not damaged.
- PHOTO INTERRUPTER
- PCB-ASSY-HCB1M
- CABLE(HPOS)-ASSY(MW)
 5.5.30
2320
Wiper Position Sensor Error
Restart the printer.
- Check that the wiper is operating in
the ACTUATORS menu.
- Check that the wiper position
sensor is correctly installed.
- Check that the sensor and motor
harnesses are not disconnected or
broken, and that their jacket is not
damaged.
- MICRO SWITCH 4
- MOTOR(WIPE)
- PCB-ASSY-ACT3
- CABLE(PumpWipe)-ASSY
(MW)
 5.5.31
2330
Wiper Operation Error
Restart the printer.
ditto
ditto
 5.5.32
2340
Capping Unit Sensor Error
Restart the printer.
- Check that the sensor and motor
harnesses are not disconnected or
broken, and that their jacket is not
damaged.
- Check that the capping unit is
operating up and down in the
ACTUATORS menu.
- MICRO SWITCH 4
- MOTOR(CAP)-UD
- PCB-ASSY-ACT3
- CABLE(CAP-IF)-ASSY
(MW)
 5.5.33
2350
(LCIS)
Remaining Ink Sensor (No.1)
Error
Restart the printer.
- Check that no ink adheres to the
weight sensor
- Check that the weight sensor
operates
PTM-ASSY(LCIS)
 5.5.34
2351
(LCIS)
Remaining Ink Sensor (No.2)
Error
Restart the printer.
ditto
ditto
 5.5.34
2352
(LCIS)
Remaining Ink Sensor (No.3)
Error
Restart the printer.
ditto
ditto
 5.5.34
2353
(LCIS)
Remaining Ink Sensor (No.4)
Error
Restart the printer.
ditto
ditto
 5.5.34
2354
(LCIS)
Remaining Ink Sensor (No.5)
Error
Restart the printer.
ditto
ditto
 5.5.34
2355
(LCIS)
Remaining Ink Sensor (No.6)
Error
Restart the printer.
ditto
ditto
 5.5.34
2400
Environmental Temperature
Thermistor Error
Restart the printer.
Check that the ambient temperature
thermistor harness is not
disconnected or broken.
- Ambient temperature
thermistor
- PCB-ASSY-ACT3
- PCB-ASSY-IPB5-100
 5.5.35
2501
Media Heater Thermistor Error
(Preheater)
Restart the printer.
Check that the preheater thermistor
harness is not disconnected or
broken, and that its jacket is not
damaged.
- REAR PAPER GUIDE,MW
- PCB-ASSY-ACT3
- PCB-ASSY-IPB5-100
 5.5.36
2502
Media Heater Thermistor Error
(Printheater)
Restart the printer.
Check that the printheater thermistor
harness is not disconnected or
broken, and that its jacket is not
damaged.
- PLATEN UNIT
- PCB-ASSY-ACT3
- PCB-ASSY-IPB5-100
 5.5.36