Oki IP-6620 - Check the problem

OKI Data Infotech Corporation CONFIDENTIAL
Chapter 5 Troubleshooting (Engine Section and USB Controller Section)
5-71
Error
No.
Cause
User Solution
Service Engineer Inspection
(For inspection criteria, see
Reference to Check/Replace
Parts.)
Assumed Replacement
Part
Reference to
Check/Replace
Parts
2503
Media Heater Thermistor Error
(Afterheater)
Restart the printer.
Check that the after thermistor
harness is not disconnected or
broken, and that its jacket is not
damaged.
- FRONT PAPER GUIDE
- PCB-ASSY-ACT3
- PCB-ASSY-IPB5-100
 5.5.36
2511
Media Heater Error (High
temperature) (Preheater)
Restart the printer.
Check that the preheater thermistor
harness is not disconnected or
broken, and that its jacket is not
damaged.
- REAR PAPER GUIDE,MW
- PCB-ASSY-ACT3
- PCB-ASSY-IPB5-100
 5.5.37
2512
Media Heater Error (High
temperature) (Printheater)
Restart the printer.
Check that the printheater thermistor
harness is not disconnected or
broken, and that its jacket is not
damaged.
- PLATEN UNIT
- PCB-ASSY-ACT3
- PCB-ASSY-IPB5-100
 5.5.37
2513
Media Heater Error (High
temperature) (Afterheater)
Restart the printer.
Check that the after thermistor
harness is not disconnected or
broken, and that its jacket is not
damaged.
- FRONT PAPER GUIDE
- PCB-ASSY-ACT3
- PCB-ASSY-IPB5-100
 5.5.37
2521
Media Heater Error (Target
temperature not reached)
(Preheater)
- Restart the printer.
- Check the ambient
temperature.
- Check with a multitester that the
power outlet voltage is between
200V and 240V.
- Check that the ambient
temperature at the installation
location meets the operating
conditions (more than 15 degrees).
- Check that the preheater thermistor
harness is not disconnected or
broken, and that its jacket is not
damaged.
- Check the connection of
CABLE(TRC-CTL)-ASSY(MW).
- PCB-ASSY-TRC-MW
- PCB-ASSY-ACT3
- PCB-ASSY-IPB5-100
- REAR PAPER GUIDE,MW
- CABLE(TRC-CTL)-ASSY(MW)
 5.5.38
2522
Media Heater Error (Target
temperature not reached)
(Printheater)
- Restart the printer.
- Check the ambient
temperature.
- Check with a multitester that the
power outlet voltage is between
200V and 240V.
- Check that the ambient
temperature at the installation
location meets the operating
conditions (more than 15 degrees).
- Check that the printheater
thermistor harness is not
disconnected or broken, and that
its jacket is not damaged.
- Check the connection of
CABLE(TRC-CTL)-ASSY(MW).
- PCB-ASSY-TRC-MW
- PCB-ASSY-ACT3
- PCB-ASSY-IPB5-100
- PLATEN ASSY,MW
- CABLE(TRC-CTL)-ASSY(MW)
 5.5.38
2523
Media Heater Error (Target
temperature not reached)
(Afterheater)
- Restart the printer.
- Check the ambient
temperature.
- Check with a multitester that the
power outlet voltage is between
200V and 240V.
- Check that the ambient
temperature at the installation
location meets the operating
conditions (more than 15 degrees).
- Check that the after thermistor
harness is not disconnected or
broken, and that its jacket is not
damaged.
- Check the connection of
CABLE(TRC-CTL)-ASSY(MW).
- PCB-ASSY-TRC-MW
- PCB-ASSY-ACT3
- PCB-ASSY-IPB5-100
- FRONT PAPER GUIDE,MW
- CABLE(TRC-CTL)-ASSY(MW)
 5.5.38
2531
Media Heater Error (No
interrupt)
(Preheater)
Restart the printer.
Install the last firmware version.
- Firmware version
- PCB-ASSY-IPB5-100
 5.5.39
2532
Media Heater Error (No
interrupt)
(Printheater)
Restart the printer.
ditto
ditto
 5.5.39
2533
Media Heater Error (No
interrupt)
(Afterheater)
Restart the printer.
ditto
ditto
 5.5.39
2600
Subtank Sensor Error (No.1)
- Restart the printer.
- Reinstall the ink
cartridge.
- Check that the subtank harness is
not disconnected or broken, and
that its jacket is not damaged.
- Check that the subtank sensor is
clean and correctly installed.
- Check that the subtank sensor
tester changes in the MONITOR
menu.
- Subtank Sensor(OKI Data
Infotech)
- SUBTANK ASSY, MW
- PCB-ASSY-ACT3
- CABLE(SubTank1-IF)-ASSY(MW)
- CABLE(SubTank2-IF)-ASSY(MW)
- CABLE(SubTank1)-ASSY(MW)
- CABLE(SubTank2)-ASSY(MW)
- CABLE(SubTank3)-ASSY(MW)
 5.5.40
2601
Subtank Sensor Error (No.2)
- Restart the printer.
- Reinstall the ink
cartridge.
ditto
ditto
 5.5.40
2602
Subtank Sensor Error (No.3)
- Restart the printer.
- Reinstall the ink
cartridge.
ditto
ditto
 5.5.40