Oki IP-6620 - How to clear media jams

OKI Data Infotech Corporation CONFIDENTIAL
Chapter 5 Troubleshooting (Engine Section and USB Controller Section)
5-74
Error
No.
Cause
User Solution
Service Engineer Inspection
(For inspection criteria, see
Reference to Check/Replace
Parts.)
Assumed Replacement
Part
Reference to
Check/Replace
Parts
2802
Ink Usage Upper-limit Error
(No.3)
- Restart the printer.
- Replace the ink
cartridge.
- Install the last firmware version.
- Check that ink is sucked when
performing the FILL CAP or
PH.RECOVERY operation.
- Check that the air release solenoid
on the capping unit is not soiled
with ink.
- Firmware version
- CAPPING UNIT,MW
- INKJET HEAD,MW
 5.5.45
2803
Ink Usage Upper-limit Error
(No.4)
- Restart the printer.
- Replace the ink
cartridge.
ditto
ditto
 5.5.45
2804
Ink Usage Upper-limit Error
(No.5)
- Restart the printer.
- Replace the ink
cartridge.
ditto
ditto
 5.5.45
2805
Ink Usage Upper-limit Error
(No.6)
- Restart the printer.
- Replace the ink
cartridge.
ditto
ditto
 5.5.45
2806
Ink Usage Upper-limit Error
(No.7)
- Restart the printer.
- Replace the ink
cartridge.
ditto
ditto
 5.5.45
2900
Take-up Motor Overcurrent
- Restart the printer.
- Check the weight
of the media used
is less than 50 kg.
- Check that the TUR motor cable is
not disconnected or broken, and
that its jacket is not damaged.
- Check that the TUR motor gear is
not damaged and that there is no
foreign matter on it.
- Check that the electromagnetic is
operating in the ACTUATORS
menu.
- TAKE UP MOTOR
UNIT,MW
- ELECTROMAGNETIC,MW
- PCB-ASSY-ACT3
- CABLE(TU-ACT-IF)-ASSY(MW)
- CABLE(TU-ACT-IF2)-ASSY(MW)
 5.5.46
2a01
Servo Error (initial operation)
Restart the printer.
- Check the connection of the Y
motor cable.
- Check the connection of the rear
encoder connector.
- Check the connection of
CARRIAGE FFC,MW connectors
on the HCB1M and the IPB5.
- Check the connection of ROBOT
CABLE,MW connectors.
- Check that the ENCODER
STRIP,MW is clean and not
damaged.
- Check the tension of the SUS belt.
- Check the tension of the Y motor
timing belt.
- Y DRIVE MOTOR,MW
- CABLE ENCODER,MW
- ENCODER STRIP,MW
- PCB-ASSY-ACT3
- PCB-ASSY-HCB1M
- PCB-ASSY-IPB5-100
- CARRIAGE CABLE,MW
- ROBOT CABLE,MW
- DRIVING PULLEY
UNIT,MW
- CABLE(Y-MOT)-ASSY(MW)
 5.5.47
2a02
Servo Error (interruption error)
Restart the printer.
Install the last firmware version.
- Firmware version
- PCB-ASSY-IPB5-100
 5.5.47
2b00
FIRE END Detection Error
Restart the printer.
- Check that the ENCODER
STRIP,MW is clean and not
damaged.
- Check the connection of the rear
encoder connector.
- Check the connection of
CARRIAGE FFC,MW connectors
on the HCB1M and the IPB5.
- Check the connection of ROBOT
CABLE,MW connectors.
- CABLE ENCODER,MW
- ENCODER STRIP,MW
- PCB-ASSY-HCB1M
- PCB-ASSY-IPB5-100
- CARRIAGE CABLE,MW
- ROBOT CABLE,MW
 5.5.48
2c00
Ionizer voltage upper limit error
(+)
Restart the printer.
Check that the IONIZER UNIT,MW
harness is not disconnected or
broken, and that its jacket is not
damaged.
- IONIZER UNIT,MW
- PCB-ASSY-HCB1M
- CABLE(ADJ-AD)-ASSY
 5.5.49
2c01
Ionizer voltage lower limit error
(+)
Restart the printer.
ditto
ditto
 5.5.49
2c02
Ionizer voltage upper limit error
(－)
Restart the printer.
ditto
ditto
 5.5.49
2c03
Ionizer voltage lower limit error
(－)
Restart the printer.
ditto
ditto
 5.5.49
2d00
Automatic print adjustment
calibration upper limit error
- Restart the printer.
- Check whether the
same problem
occurs with
different media.
- Check that the PCB-ASSY-ADJ1 is
clean and correctly installed.
- Check the connection of ADJ FFC
connectors on the HCB1M and the
ADJ1.
- PCB-ASSY-ADJ1
- PCB-ASSY-HCB1M
- FFC-ADJ
- CABLE(ADJ-AD)-ASSY
 5.5.50
2d01
Automatic print adjustment
calibration lower limit error
- Restart the printer.
- Check whether the
same problem
occurs with
different media.
ditto
ditto
 5.5.50
3010
CRG-FFC Connection Error
(CN9)
Restart the printer.
Check the connection of CARRIAGE
FFC,MW connectors on the HCB1M
and the IPB5.
- CARRIAGE FFC,MW
- PCB-ASSY-HCB1M
- PCB-ASSY-IPB5-100
 5.5.4