OKI Data Infotech Corporation CONFIDENTIAL
Contents-3
Chapter 5 Troubleshooting
(Engine Section and USB Controller Section)
5.1 Poor Print Quality ........................................................................................ 5-2
5.2 Error Message Types ................................................................................ 5-15
5.3 Operator Call Error Messages ................................................................... 5-16
5.3.1 Ink-related messages ................................................................................. 5-24
5.3.2 Waste ink bottle related messages ............................................................. 5-32
5.3.3 Media jam related messages ..................................................................... 5-34
5.3.4 Media-related messages ............................................................................ 5-37
5.3.5 Messages related to print heads ................................................................ 5-40
5.3.6 Communication-related messages ............................................................. 5-42
5.3.7 Others ........................................................................................................ 5-43
5.4 Warning Messages .................................................................................... 5-51
5.4.1 Cap open warning ...................................................................................... 5-55
5.4.2 Cap open warning (low) ............................................................................. 5-55
5.4.3 The cleaning sheet has not been removed................................................. 5-55
5.4.4 Media wrinkles check ................................................................................. 5-56
5.4.5 The bidirectional print position has not been adjusted ................................ 5-56
5.4.6 The media advance has not been adjusted ................................................ 5-57
5.4.7 The start maintenance has not been performed ......................................... 5-57
5.4.8 It is recommended to perform PH recovery ................................................ 5-57
5.4.9 The print heads have not been cleaned ..................................................... 5-58
5.4.10 Sheet mount cleaning has not been performed .......................................... 5-58
5.4.11 Some start maintenance operations have not been performed .................. 5-59
5.4.12 The waste ink bottle is almost full ............................................................... 5-59
5.4.13 Ink is running low (CIS model) ................................................................... 5-60
5.4.14 The reservoir is almost empty. (LCIS model) .............................................. 5-60
5.4.15 The subscription expiration date is close .................................................... 5-61
5.4.16 The amount of ink that can be used is low. (LCIS model) ........................... 5-61
5.4.17 TUR unit operation timeout ........................................................................ 5-62
5.4.18 The TUR unit is not installed properly ........................................................ 5-63
5.4.19 Remaining ink has almost run out .............................................................. 5-64
5.4.20 Wiper blade replacement ........................................................................... 5-64
5.4.21 Wiper sponge replacement ........................................................................ 5-64
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