2.
On the left side of the screen, in the Actions panel, click on the Save and
Download All Logs button.
3. Select the log bundle save locaion. The file name is logs.tar.gz
4. If so asked by Safran Technical Support, attach the bundled log files (typ-
ically together with the oscillator status log, see: "Saving and Downloading
the Oscillator Log" below) to your email addressed to SafranTechnical Sup-
port.
Saving and Downloading the Oscillator Log
The oscillator status log captures oscillator performance data, such as frequency
error and phase error. The data can be retrieved as a comma-separated .csv file
that can be read and edited with a spreadsheet software, such as Microsoft
Excel
®
. You may want to review and/or keep this data for your own records, or
you may be asked by Safran Technical Support to download and send the oscil-
lator status log in the event of technical problems.
To download the oscillator status log:
1.
Navigate to MANAGEMENT > OTHER: Disciplining.
2. Click on the ARROW icon in the top-right corner of the screen. Save the
.csvfile to your computer.
3. If so asked by Technical Support, attach the oscillator status log file (typ-
ically together with the bundled SecureSync log files, see: "Saving and
4.5 Quality Management
CHAPTER 4 • SecureSync 2400 User Manual Rev. 5.2
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