The "Industry Online Support" app supports you in the following areas, for example:
• Resolving problems when executing a project
• Troubleshooting when faults develop
• Expanding a system or planning a new system
Furthermore, you have access to the Technical Forum and other articles that our experts have
drawn up:
• FAQs
• Application examples
• Manuals
• Certicates
• Product announcements and much more
There is a data matrix code or QR code on the nameplate of your product. Scan the code
using the "Industry Online Support" app (https://support.industry.siemens.com/cs/ww/en/sc/
2067) to obtain technical information about the device.
The app is available for AppleiOS and Android.
1.4.3 Getting information about the product
Overview
You can use the ID link to get information about your product.
The ID link is a globally unique identier according to IEC 61406-1.
Requirement
There is a QR code on the product and on the product packaging.
Figure1-2 QR code with ID link included
You can recognize the ID link by the frame with a black frame corner at the bottom right.
Procedure
Scan the QR code using either a standard code scanner or the "Industry Online Support" app.
Introduction
1.4Service and Support
Booksize power units
Equipment Manual, 09/2023, A5E53307519B AA 15
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