Alarms, error messages, and system alarms
20.8 Remote diagnostics
Milling
Operating Manual, 03/2010, 6FC5398-7CP20-1BA0
595
20.8.2 Permit modem
You can permit remote access to your control via a teleservice adapter IE connected at
X127.
Machine manufacturer
Please refer to the machine manufacturer's specifications.
Software option
You need the "MC Information System RCS Host" option to display the
"Permit modem" softkey.
Procedure
1. The "Remote diagnostics (RCS)" window is opened.
2. Press the "Permit modem" softkey.
Access to the control via modem is enabled so that a connection can
be established.
3. To block access again, press the "Permit modem" softkey again.
20.8.3 Request remote diagnostics
Using the "Request remote diagnostics" softkey, from your control you have the option of
actively requesting remote diagnostics with your machinery construction OEM.
The access via modem must be enabled if the access is to be made via modem.
Machine manufacturer
Please refer to the machine manufacturer's specifications.
When requesting remote diagnostics, you obtain a window with the corresponding pre-
assigned data and values of the ping service. If required, you can ask your machine
manufacturer for this data.
Data Meaning
IP address IP address of the remote PC
Port Standard port that is intended for remote diagnostics
Send duration Duration of the request in minutes
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