Canon ipf8300 - The Size of Clear Film Cannot be Detected; Margins Are Wide

The size of clear film cannot be detected
Cause Corrective Action
The Platen is soiled with ink or other substances. Open the Top Cover and clean the entire Platen.
(See "Cleaning Inside the Top Cover.") →P.1026
Margins are wide
Cause Corrective Action
Rolls are advanced a specific amount before cutting to prevent problems with cutting and
paper ejection.
This operation is normal.
Troubleshooting > Problems Regarding Paper >
iPF8300 The size of clear film cannot be detected
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