Diagnostic information 2-55
4024-XXX
244.05 Sensor (tray 4 feed-out) static jam
10 Check the tray 4 media feed lift motor for proper
operation.
Replace the media feed lift motor for tray 4 with that for
tray 3.
1. Enter Diagnostics mode.
2. Select MOTOR TESTS.
3. Select Tray 4 feed mtr.
Does the above motor rotate normally?
Reinstall the media
feed lift motor for
tray 3 as it
previously was, and
then replace the
media feed lift motor
for tray 4 with a new
one.
Go to “2000-sheet
dual input (TTM)—
media feed lift
motor removal” on
page 4-90.
Replace the 2TM/
TTM controller card
assembly.
11 Perform a print test.
Does the error still occur?
Replace the 2TM/
TTM controller card
assembly.
Go to “2000-sheet
dual input (TTM)—
2TM/TTM controller
card assembly
removal” on
page 4-116.
Go to step 12.
Problem solved.
12 Perform a print test.
Does the error still occur?
Replace the printer
engine card
assembly.
Refer to the Printer
Service Manual.
Problem solved.
Step Check Yes No
1 Check the media position.
Open the 2TM/TTM left door assembly, and visually
check it.
Does the media touch the sensor (tray 4 feed-out)?
Remove the media. Go to step 2.
2 Check the sensor (tray 4 feed-out) for proper operation.
1. Enter Diagnostics mode.
2. Select INPUT TRAY TESTS.
3. Select Sensor Tests.
4. Select Tray 4.
5. Select Feed-out.
Open the 2TM/TTM left door assembly, and visually
check it.
Does the display on the operator panel change every
time the actuator on the above sensor operates?
Go to step 4. Go to step 3.
3 Check the sensor (tray 4 feed-out) for proper
connection.
Is the above sensor connected properly?
Replace the sensor
(tray 4 feed-out).
Go to “2000-sheet
dual input (TTM)—
sensor (tray 4 feed-
out) removal” on
page 4-83.
Replace the
connection.
Step Check Yes No
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