Diagnostic information 2-93
4024-XXX
Service checks - EX2
203.00 Sensor (exit 2) on jam
Step Check Yes No
1 Check the media position.
Open the printer left door assembly, and visually check
it.
Does the media touch the sensor (fuser exit)?
Remove the media. Go to step 2.
2 Check the media position.
Open the exit 2 left door assembly, and visually check it.
Does the media touch the sensor (exit 2)?
Remove the media. Go to step 3.
3 Check the roll.
Open printer left door assembly.
Is the exit 1 media exit roll assembly free of excess wear
and contamination?
Go to step 4. Clean or replace the
exit 1 media shift
assembly.
Refer to the Printer
Service Manual.
4 Check the drive power transmission.
Does the exit 1 media exit roll assembly and the other
gears rotate smoothly?
Go to step 5. Replace damaged
components.
Refer to the Printer
Service Manual.
5 Check the sensor (fuser exit) for proper operation.
1. Enter Diagnostics mode.
2. Select BASE SENSOR TESTS.
3. Select Media Path.
4. Select Fuser exit.
Open the printer left door assembly, and visually check
it.
Does the display on the operator panel change every
time the actuator on the above sensor operates?
Go to step 7. Go to step 6.
6 Check the sensor (fuser exit).
Is the above sensor connected properly?
Replace the sensor
(fuser exit).
Refer to the Printer
Service Manual.
Replace the
connection.
7 Check the exit 2 drive motor for proper operation.
1. Enter Diagnostics mode.
2. Select MOTOR TESTS.
3. Select Exit2 drive mtr.
Does the above motor rotate normally?
Go to step 9. Go to step 8.
8 Check the exit 2 drive motor for proper operation.
Is the above motor connected properly?
Replace the exit 2
unit assembly.
Go to “Exit 2 unit
assembly removal”
on page 4-192.
Replace the
connection.
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