2-10 Options Service Manual
4024-XXX
243.03 Sensor (registration) on jam (tray 3 media feed)
9 Check the sensor (tray 3 feed-out) for proper
connection.
Is the above sensor connected properly?
Replace the sensor
(tray 3 feed-out).
Go to “2X 500-
sheet drawer
(2TM)—sensor
(tray 3 feed-out)
removal” on
page 4-37.
Replace the
connection.
10 Check the 2TM/TTM controller card assembly and the
printer engine card assembly for proper connection.
Are connectors P541 and P413 on the above cards
connected properly?
Go to step 11. Replace the
connection.
11 Perform a print test.
Does the error still occur?
Replace the 2TM/
TTM controller card
assembly.
Go to “2X 500-
sheet drawer
(2TM)—2TM/TTM
controller card
assembly removal”
on page 4-43.
Go to step 12.
Problem solved.
12 Perform a print test.
Does the error still occur?
Replace the printer
engine card
assembly.
Refer to the Printer
Service Manual.
Problem solved.
Step Check Yes No
1 Check the media condition.
Is the media in the tray crumpled or damaged?
Replace the media. Go to step 2.
2 Check the media size setup.
Does the media size in use match the size set for tray
3?
Go to step 3. Replace the media
or change the media
size setup.
3 Check the tray 3 rolls.
Pull out tray 3, and check it.
Are the feed roll, separation roll, and pick roll for
transport free of excess wear and contamination?
Go to step 4. Clean or replace the
feed roll, separation
roll, and pick roll.
Go to “2X 500-
sheet drawer
(2TM)—feed roll
removal” on
page 4-28,
“2X 500-sheet
drawer (2TM)—
separation roll
removal” on
page 4-32, and
“2X 500-sheet
drawer (2TM)—pick
roll removal” on
page 4-34.
Step Check Yes No
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