2-8 Options Service Manual
4024-XXX
243.02 Sensor (tray 2 feed-out) on jam (tray 3 media feed)
8 Check the tray 3 sensor (pre-feed) for proper operation.
1. Enter Diagnostics mode.
2. Select INPUT TRAY TESTS.
3. Select Sensor Tests.
4. Select Tray 3.
5. Select Pre-feed.
Remove the media tray assembly.
Does the display on the operator panel change every
time a white piece of paper is placed over the sensing
area of the above sensor?
Go to step 10. Go to step 9.
9 Check the tray 3 sensor (pre-feed) for proper
connection.
Is the above sensor connected properly?
Replace the sensor
(pre-feed).
Go to “2X 500-
sheet drawer
(2TM)—sensor
(pre-feed) removal”
on page 4-25.
Replace the
connection.
10 Perform a print test.
Does the error still occur?
Replace the 2TM/
TTM controller card
assembly.
Go to “2X 500-
sheet drawer
(2TM)—2TM/TTM
controller card
assembly removal”
on page 4-43.
Go to step 11.
Problem solved.
11 Perform a print test.
Does the error still occur?
Replace the printer
engine card
assembly.
Refer to the Printer
Service Manual.
Problem solved.
Step Check Yes No
1 Check the media condition.
Is the media in the tray crumpled or damaged?
Replace the media. Go to step 2.
2 Check the media size setup.
Does the media size in use match the size set for tray
3?
Go to step 3. Replace the media
or change the media
size setup.
Step Check Yes No
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