Lexmark W840 - No Media in the Select Media Tray

2-62 Options Service Manual
4024-XXX
No media in the select media tray
2 Check the switch (2TM/TTM left door interlock) for
proper operation.
1. Enter Diagnostics mode.
2. Select BASE SENSOR TESTS.
3. Select Cover and Door.
4. Select Door C 2TM/TTM.
Open the 2TM/TTM left door assembly, and visually
check it.
Does the display on the operator panel change every
time the actuator on the above switch operates?
Go to step 4. Go to step 3.
3 Check the switch (2TM/TTM left door interlock) for
proper connection.
Is the above switch connected properly?
Replace the switch
(2TM/TTM left door
interlock).
Go to “2000-sheet
dual input (TTM)—
switch (2TM/TTM
left door interlock)
removal” on
page 4-112.
Replace the
connection.
4 Check the 2TM/TTM controller card assembly and the
printer engine card assembly for proper connection.
Are connectors P541 and P413 on the above cards
connected properly?
Go to step 5. Replace the
connection.
5 Perform a print test.
Does the error still occur?
Replace the 2TM/
TTM controller card
assembly.
Go to “2000-sheet
dual input (TTM)—
2TM/TTM controller
card assembly
removal” on
page 4-116.
Go to step 6.
Problem solved.
6 Perform a print test.
Does the error still occur?
Replace the printer
engine card
assembly.
Refer to the Printer
Service Manual.
Problem solved.
Step Check Yes No
1 Check the media.
Is the media loaded in the selected tray?
Go to step 2. Load media.
Step Check Yes No