Lexmark W840 - 2 TM;TTM Controller Card Assembly Communication Failure; Tray 3 Media Size Failure

2-26 Options Service Manual
4024-XXX
980.00 2TM/TTM controller card assembly communication failure
Tray 3 media size failure
10 Perform a print test.
Does the error still occur?
Replace the 2TM/
TTM controller card
assembly.
Go to “2X 500-
sheet drawer
(2TM)—2TM/TTM
controller card
assembly removal”
on page 4-43.
Go to step 11.
Problem solved.
11 Perform a print test.
Does the error still occur?
Replace the printer
engine card
assembly.
Refer to the Printer
Service Manual.
Problem solved.
Step Check Yes No
1 Check the 2TM/TTM controller card assembly and the
printer engine card assembly for proper connection.
Are connectors P541 and P413 on the above cards
connected properly?
Problem solved. Replace the
connection.
2 Perform a print test.
Does the error still occur?
Replace the 2TM/
TTM controller card
assembly.
Go to “2X 500-
sheet drawer
(2TM)—2TM/TTM
controller card
assembly removal”
on page 4-43.
Go to step 3.
Problem solved.
3 Perform a print test.
Does the error still occur?
Replace the printer
engine card
assembly.
Refer to the Printer
Service Manual.
Problem solved.
Step Check Yes No
1 Check the media.
Pull out tray 3, and visually check it.
Is the media loaded in tray 3 properly?
Go to step 2. Load media
properly.
2 Check the media.
Pull out tray 3, and visually check it.
Are the front media tray guide assembly and rear media
tray guide on tray 3 set correctly?
Go to step 3. Set the parts
properly.
Step Check Yes No