2-6 Options Service Manual
4024-XXX
243.01 Sensor (tray 3 feed-out) on jam (tray 3 media feed)
8 Check the tray 3 media feed lift motor for proper
operation.
1. Enter Diagnostics mode.
2. Select MOTOR TESTS.
3. Select Tray 3 feed mtr.
Does the above media feed lift motor rotate normally?
Go to step 11. Go to step 9.
9 Check the tray 3 media feed lift motor for proper
connection.
Is the above media feed lift motor connected properly?
Replace the media
feed lift motor.
Go to “2X 500-
sheet drawer
(2TM)—media feed
lift motor removal”
on page 4-17.
Replace the
connection.
10 Check the tray 3 media feed lift motor for proper
operation.
Replace the media feed lift motor for tray 3 with that for
tray 4.
1. Enter Diagnostics mode.
2. Select MOTOR TESTS.
3. Select Tray 3 feed mtr.
Does the above media feed lift motor rotate normally?
Reinstall the media
feed lift motor for
tray 4 as it
previously was, and
replace the media
feed lift motor for
tray 3 with a new
one.
Go to “2X 500-
sheet drawer
(2TM)—media feed
lift motor removal”
on page 4-17.
Go to step 11.
11 Check the 2TM/TTM controller card assembly and the
printer engine card assembly for proper connection.
Are connectors P541 and P413 on the above cards
connected properly?
Go to step 12. Replace the
connection.
12 Perform a print test.
Does the error still occur?
Replace the 2TM/
TTM controller card
assembly.
Go to “2X 500-
sheet drawer
(2TM)—2TM/TTM
controller card
assembly removal”
on page 4-43.
Go to step 13.
Problem solved.
13 Perform a print test.
Does the error still occur?
Replace the printer
engine card
assembly.
Refer to the Printer
Service Manual.
Problem solved.
Step Check Yes No
1 Check the media condition.
Is the media in the tray crumpled or damaged?
Replace the media. Go to step 2.
Step Check Yes No
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