Lexmark W840 - Error Code Messages - HCF

Diagnostic information 2-69
4024-XXX
Error code messages - HCF
Error code or
message
Error Contents Description/Action
245.00
Paper jam
Check areas K,
tray 5
Sensor (tray 5 feed-out) on jam The sensor (tray 5 feed-out) is not turned on within the
specified time after the HCF feed lift motor is turned
on.
Go to “245.00 Sensor (tray 5 feed-out) on jam” on
page 2-70.
245.01
Paper jam
Check area K
Sensor (tray 2 feed-out) on jam The sensor (tray 2 feed-out) on the printer is not
turned on within the specified time after the HCF feed
lift motor is turned on.
Go to “245.01 Sensor (tray 2 feed-out) on jam” on
page 2-72.
245.02
Paper jam
Check area B
Sensor (registration) on jam The sensor (registration) on the printer is not turned on
within the specified time after the sensor (tray 2 feed-
out) on the printer comes on.
Go to “245.02 Sensor (registration) on jam” on
page 2-73.
245.03
Paper jam
Check area K
Sensor (tray 5 feed-out) static
jam
Paper remains on the sensor (tray 5 feed-out).
Go to “245.03 Sensor (tray 5 feed-out) static jam”
on page 2-75.
945.00
Service tray 5
failure
Media tray 5 lift up / no tray
failure
The sensor (HCF media level) is not turned on within
the specified time after the HCF feed lift motor is
turned on.
Go to “945.00 HCF unit media tray lift failure” on
page 2-77.
945.01
Service tray 5
failure
Tray 5 HCF unit NVM R/W failure A read/write error has occurred on the NVM of the
tray 5 HCF controller card assembly.
Go to “945.01 HCF unit NVM R/W failure” on
page 2-78.
980.01
Service tray 5
comm.
Tray 5 HCF communication
failure
A communication error occurred between the printer
engine card assembly and the HCF controller card
assembly.
Go to “980.01 Tray 5 HCF communication failure”
on page 2-78.
Close cover K HCF top door assembly open The tray 5 HCF top door is open.
Go to “HCF top door assembly open” on
page 2-79.
Load tray 5 with
<media>
No media in the selected media
tray.
Media is not loaded in the tray.
Go to “No media in the select media tray” on
page 2-81.
Tray 5 missing HCF unit docking failure or HCF
tray 5 set failure
The tray 5 HCF unit is not properly docked with the
printer, or the HCF tray 5 is not set.
Go to “HCF unit docking failure or tray 5 set
failure” on page 2-80.