Lexmark W840 - Sensor (Exit 2) Static Jam

Diagnostic information 2-97
4024-XXX
203.03 Sensor (exit 2) static jam
8 Perform a print test.
Does the error still occur?
Replace the exit
interface card
assembly.
Refer to the Printer
Service Manual.
Go to step 9.
Problem solved.
9 Perform a print test.
Does the error still occur?
Replace the printer
engine card
assembly.
Refer to the Printer
Service Manual.
Problem solved.
Step Check Yes No
1 Check the media position.
Open the exit 2 left door assembly, and visually check it.
Does the media touch the sensor (exit 2)?
Remove the media. Go to step 2.
2 Check the sensor (exit 2) for proper operation.
1. Enter Diagnostics mode.
2. Select BASE SENSOR TESTS.
3. Select Media Path.
4. Select Exit2.
Open the printer left door assembly and the exit 2 left
door assembly.
Does the display on the operator panel change every
time the actuator on the above sensor operates?
Go to step 4. Go to step 3.
3 Check the sensor (exit 2) for proper connection.
Is the above sensor connected properly?
Replace the sensor
(exit 2).
Go to “Exit 2
sensor (exit 2)
removal” on
page 4-206.
Replace the
connection.
4 Perform a print test.
Does the error still occur?
Replace the exit
interface card
assembly.
Refer to the Printer
Service Manual.
Go to step 5.
Problem solved.
5 Perform a print test.
Does the error still occur?
Replace the printer
engine card
assembly.
Refer to the Printer
Service Manual.
Problem solved.
Step Check Yes No