Diagnostic information 2-73
4024-XXX
245.02 Sensor (registration) on jam
4 Check the sensor (tray 2 feed-out) for proper
connection.
Is the above sensor connected properly?
Replace the sensor
(tray 2 feed-out).
Refer to the Printer
Service Manual.
Replace the
connection.
5 Check the media transport motor for proper operation.
Perform a print test from tray 5.
Does the above motor rotate normally?
Go to step 7. Go to step 6.
6 Check the media transport motor for proper connection.
Is the above motor connected properly?
Replace the media
transport motor.
Go to:“HCF media
transport motor
assembly removal”
on page 4-150
Replace the
connection.
7 Perform a print test.
Does the error still occur?
Replace the HCF
controller card
assembly.
Go to “HCF
controller card
assembly removal”
on page 4-152.
Go to step 8.
Problem solved.
8 Perform a print test.
Does the error still occur?
Replace the printer
engine card
assembly.
Refer to the Printer
Service Manual.
Problem solved.
Step Check Yes No
1 Check the paper path.
Open the HCF top door assembly.
Check these items by turning them with your fingers.
Are the HCF media transport roll assembly and roll
attached on the HCF top door assembly installed
correctly?
Go to step 2. Clean or replace the
appropriate roll, and
clean the paper
path.
Go to “HCF media
transport roll
assembly removal”
on page 4-149.
2 Are the HCF media transport roll assembly and roll
attached on the HCF top door assembly free of excess
wear and contamination?
Go to step 3. Clean or replace the
appropriate roll, and
clean the paper
path.
Go to “HCF media
transport roll
assembly removal”
on page 4-149.
Step Check Yes No
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