Lexmark W840 - Error Code Messages - 2 X 500-Sheet Drawer (2 TM)

Diagnostic information 2-3
4024-XXX
Error code messages - 2X 500-sheet drawer (2TM)
Error code or
message
Error contents Description/Action
243.00
Paper jam
Check tray 3
Sensor (pre-feed) on jam (tray
3 media feed)
The pre-feed sensor 3 is not turned on within the
specified time after the tray 3 feed lift motor is turned on.
Go to “243.00 Sensor (pre-feed) on jam (tray 3 media
feed)” on page 2-5.
243.01
Paper jam
Check areas C,
tray 3
Sensor (tray 3 feed-out) on jam
(tray 3 media feed)
The sensor (tray 3 feed-out) is not turned on within the
specified time after the sensor (pre-feed) is turned on.
Go to “243.01 Sensor (tray 3 feed-out) on jam (tray 3
media feed)” on page 2-6.
243.02
Paper jam
Check areas A,
B
Sensor (tray 2 feed-out) on jam
(tray 3 media feed)
The sensor (tray 2 feed-out) is not turned on within the
specified time after the sensor (tray 3 feed-out) is turned
on.
Go to “243.02 Sensor (tray 2 feed-out) on jam (tray 3
media feed)” on page 2-8.
243.03
Paper jam
Check area B
Sensor (registration) on jam
(tray 3 media feed)
The sensor (registration) is not turned on within the
specified time after the sensor (tray 3 feed-out) is turned
on.
Go to “243.03 Sensor (registration) on jam (tray 3
media feed)” on page 2-10.
243.04
Paper jam
Check area C
Sensor (tray 3 feed-out) static
jam
Media remains on the sensor (tray 3 feed-out).
Go to “243.04 Sensor (tray 3 feed-out) static jam” on
page 2-12.
244.00
Paper jam
Check areas C,
tray 4
Sensor (tray 4 feed-out) on jam
(tray 4 media feed)
The sensor (tray 4 feed-out) is not turned on within the
specified time after the sensor (pre-feed) is turned on.
Go to “243.04 Sensor (tray 3 feed-out) static jam” on
page 2-12.
244.01
Paper jam
Check areas C,
tray 4
Sensor (tray 3 feed-out) on jam
(tray 4 media feed)
The sensor (tray 3 feed-out) is not turned on within the
specified time after the sensor (tray 4 feed-out) is turned
on.
Go to “244.01 Sensor (tray 3 feed-out) on jam (tray 4
media feed)” on page 2-14.
244.02
Paper jam
Check areas B,
C
Sensor (tray 2 feed-out) on jam
(tray 4 media feed)
The sensor (tray 2 feed-out) is not turned on within the
specified time after the sensor (tray 4 feed-out) is turned
on.
Go to “244.02 Sensor (tray 2 feed-out) on jam (tray 4
media feed)” on page 2-16.
244.03
Paper jam
Check area B
Sensor (registration) on jam
(tray 4 media feed)
The sensor (registration) is not turned on within the
specified time after the sensor (tray 4 feed-out) is turned
on.
Go to “244.03 Sensor (registration) on jam (tray 4
media feed)” on page 2-18.
244.04
Paper jam
Check area
tray 4
Sensor (pre-feed) on jam (tray
4 media feed)
The sensor (pre-feed) is not turned on within the
specified time after the tray 4 feed lift motor is turned on.
Go to “244.04 Sensor (pre-feed) on jam (tray 4 media
feed)” on page 2-20.