Diagnostic information 2-59
4024-XXX
980.00 2TM/TTM controller card assembly communication failure
8 Check the sensor (media level) for proper connection.
Is the above sensor connected properly?
Replace the sensor
(media level).
Go to “2000-sheet
dual input (TTM)—
sensor (media
level) removal” on
page 4-96.
Replace the
connection.
9 Check the tray 4 switch (TTM media size) for proper
connection.
Is the above switch connected properly?
Replace the switch
(TTM media size).
Go to “2000-sheet
dual input (TTM)—
switch (TTM media
size) removal” on
page 4-84
Replace the
connection.
10 Perform a print test.
Does the error still occur?
Replace the 2TM/
TTM controller card
assembly.
Go to “2000-sheet
dual input (TTM)—
2TM/TTM controller
card assembly
removal” on
page 4-116.
Go to step 11.
Problem solved.
11 Perform a print test.
Does the error still occur?
Replace the printer
engine card
assembly.
Refer to the Printer
Service Manual.
Problem solved.
Step Check Yes No
1 Check the 2TM/TTM controller card assembly and the
printer engine card assembly for proper connection.
Are connectors P541 and P413 on the above cards
connected properly?
Problem solved. Replace the
connection.
2 Perform a print test.
Does the error still occur?
Replace the 2TM/
TTM controller card
assembly.
Go to “2000-sheet
dual input (TTM)—
2TM/TTM controller
card assembly
removal” on
page 4-116.
Go to step 3.
Problem solved.
3 Perform a print test.
Does the error still occur?
Replace the printer
engine card
assembly.
Refer to the Printer
Service Manual.
Problem solved.
Step Check Yes No
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