2-56 Options Service Manual
4024-XXX
943.00 Tray 3 lift up / no tray failure
4 Perform a print test.
Does the error still occur?
Replace the 2TM/
TTM controller card
assembly.
Go to “2000-sheet
dual input (TTM)—
2TM/TTM controller
card assembly
removal” on
page 4-116.
Go to step 5.
Problem solved.
5 Perform a print test.
Does the error still occur?
Replace the printer
engine card
assembly.
Refer to the Printer
Service Manual.
Problem solved.
Step Check Yes No
1 Check the media.
Pull out tray 3, and visually check it.
Is any media loaded in tray 3?
Go to step 2. Load media.
2 Check the tray.
Is the tray 3 lift gear assembly or the surrounding parts
of it damaged?
Go to step 3. Replace the tray 3
lift gear assembly or
any other damaged
parts.
Go to “2000-sheet
dual input (TTM)—
tray 3 lift gear
assembly removal”
on page 4-113.
3 Check the tray 3 media feed lift motor for proper
operation.
Pull out the media tray, then push it back in.
Does the tray lift up properly?
Go to step 6. Go to step 4.
4 Check the tray 3 media feed lift motor for proper
connection.
Is the above motor connected properly?
Go to step 5. Replace the
connection.
5 Check the tray 3 media feed lift motor for proper
operation.
Replace the media feed lift motor for tray 3 with that for
tray 4.
Pull out the media tray, then push it back in.
Does the tray lift up properly?
Reinstall the media
feed lift motor for
tray 4 as it
previously was, and
replace the media
feed lift motor for
tray 3 with a new
one.
Go to “2000-sheet
dual input (TTM)—
media feed lift
motor removal” on
page 4-90.
Go to step 6.
Step Check Yes No
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