Diagnostic information 2-83
4024-XXX
Error code messages - DUP
Error code or
message
Error Contents Description/Action
230.00
Paper jam
Check areas A,
E
Sensor (duplex wait) on jam The sensor (duplex wait) is not turned on within the
specified time after the exit 2 drive motor is turned on.
Go to “230.00 Sensor (duplex wait) on jam” on
page 2-84.
230.01
Paper jam
Check area D
Sensor (duplex wait) static jam Paper remains on the sensor (duplex wait).
Go to “230.01 Sensor (duplex wait) static jam” on
page 2-85.
231.00
Paper jam
Jam in A, D
Sensor (registration) on jam
(duplex paper feed)
Sensor (registration) is not turned on within the specified
time after the duplex drive motor is on.
Go to “231.00 Sensor (registration) on jam (duplex
paper feed)” on page 2-86.
231.01
Check areas
A, D
Sensor (registration) on jam
(duplex paper feed)
Sensor (registration) is not turned on within the specified
time after the sensor (duplex wait) is turned on.
Go to “231.01 Sensor (registration) on jam (duplex
paper feed)” on page 2-87.
980.04
Service duplex
comm.
Duplex controller card
assembly communication
failure.
A communication error occurred between the printer
engine card assembly and the duplex controller card
assembly.
Go to “980.04 Duplex controller card assembly
communication failure” on page 2-89.
997.00
Service wrong
duplex
Duplex controller card
assembly type failure
A duplex controller card assembly of a different
specification is installed.
Go to “997.00 Duplex controller card assembly type
failure” on page 2-90.
Close door D Duplex left door assembly
open
The duplex left door is open.
Go to “Duplex left door assembly open” on
page 2-90.
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