2-84 Options Service Manual
4024-XXX
Service checks - DUP
230.00 Sensor (duplex wait) on jam
Step Check Yes No
1 Check the paper position.
Open the exit 2 left door assembly, and visually check it.
Does the paper remain in the exit 2?
Remove the paper. Go to step 2.
2 Check the roll.
Open exit 2 left door assembly.
Is the exit 2 media transport roll assembly free of
excess wear and contamination?
Go to step 3. Clean or replace the
exit 2 unit assembly.
Go to “Exit 2 unit
assembly removal”
on page 4-192.
3 Check the drive power transmission.
Do the exit 2 media transport roll assembly and the
other gears rotate smoothly?
Go to step 4. Replace damaged
components or the
exit 2 unit assembly.
Go to “Exit 2 unit
assembly removal”
on page 4-192.
4 Check the roll.
Open exit 2 left door assembly.
Is the exit 2 media exit roll assembly free of excess
wear and contamination?
Go to step 5. Clean or replace the
exit 2 unit assembly.
Go to “Exit 2 unit
assembly removal”
on page 4-192.
5 Check the drive power transmission.
Do the exit 2 media exit roll assembly and the other
gears rotate smoothly?
Go to step 6. Replace damaged
components.
Go to “Exit 2 unit
assembly removal”
on page 4-192.
6 Check the exit 2 drive motor for proper operation.
1. Enter Diagnostics mode.
2. Select MOTOR TESTS.
3. Select Exit2 drive mtr.
Does the above motor rotate normally?
Go to step 8. Go to step 7.
7 Check the exit 2 drive motor for proper connection.
Is the above motor connected properly?
Replace the exit 2
unit assembly.
Go to “Exit 2 unit
assembly removal”
on page 4-192.
Replace the
connection.
8 Check the connection between the exit interface card
assembly and the printer engine card assembly.
Are connectors P431 and P421 connected properly?
Go to step 9. Replace the
connection.
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