Diagnostic information 2-67
4024-XXX
2 Check the media.
Pull out tray 4, and visually check it.
Are the front media guide and rear media guide on
tray 4 set correctly?
Go to step 3. Set the parts
properly.
3 Check the switch (TTM media size) for proper
installation.
Pull out tray 4, and visually check it.
Is the switch (TTM media size) for tray 4 installed
properly?
Go to step 4. Install the switch
(TTM media size)
correctly.
Go to “2000-sheet
dual input (TTM)—
switch (TTM media
size) removal” on
page 4-84.
4 Check the switch (TTM media size) for proper
connection.
Is the above switch connected properly?
Replace the switch
(TTM media size).
Go to “2000-sheet
dual input (TTM)—
switch (TTM media
size) removal” on
page 4-84.
Replace the
connection.
5 Check the 2TM/TTM controller card assembly and the
printer engine card assembly for proper connection.
Are connectors P541 and P413 on the above cards
connected properly?
Go to step 9. Replace the
connection.
6 Check the tray 4 rolls.
Pull out tray 4, and check it.
Are the feed roll, separation roll, and pick roll for
transport free of excess wear and contamination?
Go to step 7. Clean or replace the
feed roll, separation
roll, and pick roll.
Go to “2000-sheet
dual input (TTM)—
feed roll removal”
on page 4-101,
“2000-sheet dual
input (TTM)—
separation roll
removal” on
page 4-105, and
“2000-sheet dual
input (TTM)—pick
roll removal” on
page 4-108.
7 Check the media position.
Open the printer left door assembly, and visually check
it.
Does the media touch the sensor (registration)?
Remove the media. Go to step 8.
8 Check the roll.
Open the printer left door assembly, and visually check
it.
Is the media transport roll assembly for transport free of
excess wear and contamination?
Go to step 9. Clean or replace the
media transport roll
assembly.
Go to “2000-sheet
dual input (TTM)—
2TM/TTM media
transport roll
assembly removal”
on page 4-88.
9 Check the roll.
Open the printer left door assembly, and visually check
it.
Is the registration roll assembly for transport free of
excess wear and contamination?
Go to step 10. Clean or replace the
registration roll
assembly.
Refer to the Printer
Service Manual.
Step Check Yes No